STATUTORY GRIEVANCE REDRESSAL
Customer Support & Grievance Officer
Rule 3(2) Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021
📞 Priority Care (Direct Dial)
+91 6203699390
Mon – Sat: 9:00 AM – 8:00 PM IST📞 Alternate Helpline Desk
+91 8340297241
Escalation & Onboarding Support✉️ Grievance Email
Official 24-hr ticket dispatchDesignated Grievance Officer
In accordance with the Information Technology Act 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Redressal Officer
Entity: M/s SS Enterprise (GSTIN: 10CZUPA0656B1ZX)
Office Address: Khagaul Anisabad Road, Phulwari Sharif, Patna, Bihar – 800002
Official Email:
Response SLA: Acknowledgement within 24 hours · Final resolution within 15 business days
Office Address: Khagaul Anisabad Road, Phulwari Sharif, Patna, Bihar – 800002
Official Email:
[email protected] / [email protected]Response SLA: Acknowledgement within 24 hours · Final resolution within 15 business days